Today, every organization, be it be working in any industry, needs an honest review from their customers. Surveys related to the satisfaction levels of the customer have become very popular. The primary reason being that every organization wants to know whether they can cater to the needs of their customers. To put it in simpler terms, they want to determine the levels of customer satisfaction to see if they like their product or service or not.
Take BK Survey or Give Feedback
What is Burger King?
Burger King, popularly known as BK, is an American multinational chain involved in the business of selling hamburgers. It is a fast-food chain. The company is headquartered in Miami – Dade County, Florida. The BK began its journey way back in 1953 with the name Insta-Burger King. Burger King’s menu is diverse and includes burgers, french fries, soft drinks, milkshakes, and much more. Burger King is one of the largest fast-food chains with over 20,000 outlets spread over 100 countries. Out of the 20,000 outlets, half of them are situated in the United States itself. The company is growing by leaps and bounds because of the customer satisfaction that it caters to. Therefore, to keep serving their customers with better and better service, they designed the www.mybkexperience.com survey.
What is MyBKExperience?
MyBKExperience is a survey pertaining to the customer satisfaction of BK’s customers. The study is designed in a way that the company is able to collect data that determines the satisfaction of each and every customer. The survey is formulated with a holistic approach. The survey is multi-dimensional and covers every question the company needs answers to in order to improve its services in a better and efficient manner. The comprehensive survey helps the company know the gaps it needs to fill in order to provide the highest satisfaction to their loyal customers. By using the MyBKExperience survey, customers can be as candid as they can and put forward their views on Burger King. The decision making people at BK go through these surveys and work to modify the services accordingly and cate quality services to their customers.
| Survey Website | www.mybkexperience.com |
|---|---|
| Is it necessary to purchase something from the Burger King outlet to participate in the survey? | Yes, you need to have a BK receipt to get the survey code and time mentioned on it, which is essential for the survey. |
| Languages | English, Spanish, and French |
| Type of entry | Online |
| Age limit | 18 years and more |
| Prize of survey | Whopper Sandwich or Original Chicken Sandwich |
| Expiry of the code | Within 30 days of generation of the receipt |
| Entry limit | A single entry per receipt |
| Organization | Burger King |
| Reward | Free Vouchers, Whopper |
What Are The Basic Requirements You Need To Fulfill To Participate In The Survey?
In order to receive a voucher code to avail the offer of a free Whopper Sandwich or Original Chicken Sandwich, you must fulfill the following requirement:
- To start your Burger King Survey, you should have a valid receipt from Burger King. The receipt contains a unique survey code. The code serves as an invitation to participate in the survey. It is pertinent to mention here that the receipt should be used within 30 days of its generation for the survey at www.mybkexperience.com.
- The customer taking the survey must be a legal resident of the United States of America.
- The customer must have visited the outlet and should be aged 18 years or above.
- The participant must have basic knowledge of using an electronic device such as a computer, a laptop, or a smartphone. The same should support an active and stable internet connection.
- All the participants of the MyBKExperience survey will need to have basic knowledge of typing and reading in English, French, or Spanish as the website supports these languages.
Therefore, in order to get through the survey process and earn amazing rewards, you need to fulfill the above requirements before entering the MyBKExperience survey.
How To Login To The Official Mybkexperience Portal?
- In order to avail of the reward associated with the completion of the survey, you need to follow the below step-by-step process to successfully complete the survey:
- You need to visit the official website of MyBKExperience i.e., www.mybkexperience.com.
- Here, on this page, the default language is set to English. But, a customer can change to either Spanish or French as well.
- Now, on this page, you will be asked to enter the unique restaurant number that is mentioned on your receipt from the outlet.
- Followed by this, you will be asked to enter the survey code that is also provided on the very same receipt.
- Once you enter all the above details correctly, you will enter the survey and will be eligible to answer various questions with regard to the quality of service you got at the outlet along with your satisfaction experience.
Once you are through with the survey, you will get a code that could be used at the same outlet to avail of the rewards i.e., either a free Whopper Sandwich or Original Chicken Sandwich.
What Are The Questions Asked In The Survey?
A few of the questions that are asked are as below:
- How did you like the taste?
- Was the outlet clean?
- How long did your order take to come to you?
- Opinion on food prices.
- Staff behavior.
- Frequency of your visit.
In addition to the above, there are many other questions to determine the levels of satisfaction of Burger King customers through this survey.
Final Words
It is beyond question that a customer survey about the company is beneficial to both the customer and the company. The customer gains a better service quality at their favorite outlets, and the company gets to provide better services to their customers to gain customer loyalty and hence, the revenue. It is advisable to be as candid as you can be while undertaking the survey as Burger King takes into account every review seriously and works hard to provide better and better service to their customers. Therefore, visit your nearest BK outlet today and participate in the MyBKExperience survey available at www.mybkexperience.com.
No receipt given. You must review this interaction of the worlds worst customer interaction.
Did they consider toxifying my order, tainting my water?
Approximately 4:17pm cst on 7/10/2020 employees at BK#3019 argued and challenged me about the price of 4 cookies added to my order of two Impossible Whoppers.
Then they attempted to only issue me two cookies after acknowledging their mistake.
I am (was) a 4 day a week customer.
Adulterating my food/water is an issue your legal department and my health department need to investigate and resolve.
I expect to be kept in the the loop with your legal department and the health department.
Arlen Backey 7/10/2020.,
Enjoy
Friday July 17 we drove thru at the Washington IN Burger King and I ordered 2 deals of the 8-piece chicken nuggets and my husband ordered a burger meal. His was fine but the nuggets were so cold, I’m not sure they even cooked them, just let them thaw out. I couldn’t stand to eat them. Then when I tried to fill out the BK survey, it wouldn’t let me. I am very disgusted and it will be a while before I go back if I don’t get some satisfaction through a response from you.
Worst Sandwich meal ever service was bad also. I asked no lettuce or light Mayo got everything I didn’t want. Mozzarella sticks aren’t fit to eat. Service was bad I have pictures of food and receipt. I was at Store 8387 in Dublin around 2;15 7/21/20
Is Burger King Going Broke. It A Sad Deal You Got Beg For Napkin And Ketchup. Then Get Down The Road 10 Mile Open Bag No Napkin Or Ketchup
the burger king 3493 at 340 E. Kemper Road Cincinnati,OH 45246 513-671-07** order 47 Survey Code: 39437-97022-39426-00**** the sign on the menu said mix and match 2 for $5.00 so i ordered 2 whoppers and 2 spicy chickens. I was 0ver charged $9.58 for the 2 spicy chicken and $5.00 for the 2 whopper which came to a total of $14.58. I did want to argue with older person because he been very nice in the past. I think he was working by himself on the register and fixing the food and I noticed the buns were smaller on the 2 whoppers. other than being overcharged for the 2 spicy chickens everything seems to be ok. thank you from Mr. James E. Clack of Forest, Park Ohio 45240
I clearly like Mcdonalds fish sandwhich much better then BK. It was a time I wouldn’t buy a fish sandwhich unless it was from
BK. Big BK Fish. same size has whopper and cook very well now yuk.
Also everytime I try to do a survey it always sa it has collected all it can.
The receipt informs us to complete a survey for a free sandwich. We went to the website listed on the receipt. Got to the website and entered the number for the restaurant. Clicked the “next” button and it asked for the long code number listed on the receipt. We only had 4 items on the receipt, but no where was the listed code number. Looked high, low, on the back, everywhere but no code number. It had the restaurant address and phone number and location code, order number, items ordered, total, method of payment, merchant ID, the website for the survey and the date and time of the order, but NO code number for the survey. What gives? But the food was excellent, hot, and service was fast and friendly. No complaints there.
Went to BK # 1592 Stuart, Fl at 5:15 PM 8/3/20 order 551, ordered 2 big fish and a sm soft drink. When we arrived home discovered we had 1 fish and 1 dried out chicken. Attempted fill out the survey, but my receipt looks different than the one on your survey site, and there is NO survey code on the front or back of the receipt. Fish sandwich was just ok, and could not eat the chicken.
Had a wonderful experience, at BK# 3536 Midlothian VA. The drive-thru hostess, Pamela was polite and patient, but I was especially pleased with her professional service when I asked for a ice tea – lemonade mix. Thank you !
I just tried to purchase a gift card from your burger king store on Elmira street in Sayre, PA #3175. The cashier tried to use a new card to create a ten dollar gift card. She had trouble so she asked for help. I have no problem with her actions. I did not like what the third person did. He took a bunch of old cards out and tried to reload the ten dollars on them. He did get one reloaded. It was one that looked dirty and had tiny pin holes in the plastic. It was not usable as a gift card. I finally went to another fast food restaurant and got one I could use as a gift. I don’t know how safe it is to use old cards. I have used hand sanitizer on it and pray that it is safe for me to use. I was very disappointed.
ON OUR LAST TRIP TO OUR CABIN WE STOPPED AT A BK IN WESTFIELD WISCONSIN (11223) AFTER WAITING IN DRIVE THUR AS INSIDE CLOSED FOR 20 MINUTES WE ORDER 2 CRISPY CHICKEN SANDWICHES 1 SMALL FRI AND 2 MED STRAWBERRY SHAKES TOTAL $20.52 THE CHICKEN WAS COLD AND BURNT NO TOMATOES THE FRIES WERE COLD AND THE SHAKES HAD SO LITTLE STRAWBERRY FLAVOR THEY WERE TASTELESS. WE WILL NEVER VISIT ANOTHER BK AND ADVISE OUR FRIENDS THE SAME. COVID OR NOT IF YOU CANNOT GIVE QUALITY FOOD AND SERVICE JUST CLOSE YOUR DOORS.
Love the 3 for $3 promotion
The whopper would be greater if the cucumber had less salt on it. 9437
Burger King # 2227 order 86 Wed. Aug. 19 8:53am
Ordered $4 2 crois meal with unsweetened tea. I wasn’t told it would be an upgrade and was charged $.70 for the tea but instead of unsweetened tea I received sweet. Being a diabetic I took one sip and was very upset. Also the employee that gave me my food was gruff when I questioned why was my bill $1 more. She handed my food and I hadn’t paid. She acted like it was a chore to finish the transaction. Before I drove off I informed her that I would not return. She said ok and thank you.
Burger King #4134
Order 63-Drive Through
4 OCS + 4 SM FRY
Fri Aug 21 2020 05:11 PM T=12L I=1 C=300 Survey Code 73648-13021-11128-00****
Friendly BUT Drive through cashier wore mask below nose-trainer next to her had mask hanging from ear off of face. Asked to drive forward to await order. Order delivered by a person COMPLETELY WITHOUT A MASK! I like Burger King but do not like to catch Coronavirus! NOT Following Michigan Guidelines. This NEVER happens at McDonalds!
I PURCHASED A CRISPY CHICKEN SANDWHICH ON 8-23-2020 AT 2:16:37PM, ALONG WITH A LARGE FRENCH FRY AND A LARGE TEA. MY ORDER NUMBER WAS 688. UPON ARRIVING AT HOME AND SITTING DOWN TO ENJOY MY SANDWHICH I FOUND THAT THEY HAD GIVEN ME THE “SPICY” CHICKEN SANDWHICH, INSTEAD OF WHAT I ORDERED. THIS IS THE SECOND TIME THAT THIS HAS OCCURRED AT THIS BURGER KING (STORE #2041). I CALLED THE RESTERAUNT AND WAS GIVEN THE VOICE MAIL TO LEAVE A MESSAGE – WHICH I DID. IT IS NOW 5:35PM AND I HAVE YET TO HEAR FROM ANYONE. ???????
Food was Good and Fresh and Hot. I have not Eaten at Burger King in Forever.
Burger King #11080
Order #16-Drive Thru
Survey Code: #78119-26101-29009-0010**
Wednesday, 09/09/2020
Time: 5:22pm
The food was excellent, fresh and hot. The customer service was wonderful the server took my order and after she read it back to me with very clear detail. Everyone there was friendly, including the Assistant Manager. In all my 16 years experience with the hospital, this was the best customer service, I had in years at Burger King never had I experience such great customer service experience with a friendly smile. This restaurant deserves an A+ in friendly and great food services.
Ok I just visited store #91754 and I ordered and paid for my food at 6:51pm she told me to pull forward they had to make fries I sat there for 15 minutes after seeing 3 customers go inside and get there food I went in and you had 5 employees standing outside smoking and a little Hispanic girl inside she ask what I wanted I showed her my ticket she said it was made I don’t know what kind of shop you are running there but it is pathetic
I would like to speak with a manager about my experience @ the Burger King located @ 352 E. National Road Vandalia, Ohio 45377. For details my receipt refers to order 66 Drive Thru on Wednesday September 2, 2020 @ 4:41 PM. I live within 2 miles of this store and have never had an experience like this before. I have been a customer of BK all my life and am 75 years old. I will attempt to describe the experience. I attempted to provide coupon codes at the drive thru without success. We then pulled to the window and gave our order to the person taking the order at the window. The person took the order as on our receipt and returned with a bag of ice. We stated we did not order ice repeatedly and the person continued to give us a bag of ice. After becoming agitated we asked for a manager and had difficulty getting our money back. A management person was finally able to provide a refund. My observation was that something was wrong with the person originally taking our order. I became concerned and asked the management person refunding our money if something was wrong at the store. She nodded yes. Im not sure if something was wrong inside the store or not. I plan to call the store @ 937-264-0064 once i send this email. I can be contacted by e-mail or my phone is 937-367-4033 as i would like to further state my concerns. Thank you for your assistance.
I went to Burger King on 9/3/2020, ordered a bacon cheese Whopper, ordered no onion, got sandwich home and I had no onion which was fine, but no lettuce either, maybe you should teach your employee’s how to do their jobs a bit more. The store is number 27836, 2328 University Ave, Green Bay, WI
Poor experience. At the Homewood Burger King, Illinois on Halsted street Bought 2 medium. Whopper meals. They gave me a receipt that was unreadable 2 of them. They said the printer was broken. And i let them know she was disabled lady. By the time I got to destination. Found out they were 2 small meals. I called and requested to speak to the manager. The manager. Stated they would give me a medium hash Brown. Or Medium Order of fries. This did not make the disabled lady happy because she’s cheated out of 2 Medium pop. And medium fries2 and a reason I’m writing this comment is because the disabled lady is my wife. Sign Rodney Rogers
The burgers were luke warm & the buns were cold. They weren’t able to make mini shakes. We were also told we would have to wait about five minutes before they ciuld take ou order in the drive-thru. This is the second time that the burgers have been luke warm. What is going on at store 15674?
purchase a whopper chicken fries and chicken tenders, whopper was very cold everything else was warm.
I purchase a whopper and chicken fries and chicken tenders at your Dewey Ave store by Latta Rd Rochester ny The whopper was ice cold and everything else was warm. Hard to eat a cold hamburger.
you are doing good,we were there at eastgate around noon,sat inside you need to open the bathrooms ,older people have to use them,there were a lot of cars going thru the drive-thru,my order no.342439,survey code 1904* 34329 19240 304***
i am getting tired of going to burger king in EVANS GA & having to go to the bathroom & getting paper towels to clean the table before we can set at the table to eat.my daughter only has an hour for lunch so this is where we eat.we are going to find somewhere else to eat.it is awful when you watch the employees not doing anything but can not take time to clean a table. all the tables are usually dirty.this is giving burger king a bad example. The store im talking about is store number 17196
Burger King # 9705, Henderson, NC 27536: I frequent this BK often and many times we’ve had to clean our tables and ask for napkins as none are in the condiment area. On this particular visit I order via drive through a wopper meal. They had no drinks except for tea and water (I usually have coke), so I ordered tea. The bun was cold, the tea was too sweet and the fries were also cold. I didn’t take the food back as I was in a hurry. I suggest if BK doesn’t have sodas, there should be a reduced cost. I also wonder why BK doesn’t allow inside dining since the local Bojangles, BBQ, Mayflower, Dennys, Popeyes, Coffee Shops, Mexican Restaurants, etc allow inside “reduced” dining as I’m sure it’s adversely impacting sales. Myself, I prefer to eat inside. We’re all concerned with COVID-19, but for the economy to recover I believe businesses need to operate to the maximum.
My wife and I were on the Drive thru for 32minutes, with only four cars ahead of us, we were told they are out of large soda cups, large containers for large fries and no ranch sauces, no drink holders for my three drinks,
The food was the worst I’ve experienced at BK, the Woppers were cold the buns were not toasted at all ,the fries were greasy and cold even my Grandson disliked them .the store is located at 1421 Hatch rd Modesto Ca.
My order survey code 70779-6911.
Don’t bother about the free Wopper.
We have bought food at the Burger King: 708S. Pike Rd Sarver, Pa 16055 (724) 294 0029.
1. Bought food yesterday and the Whoppers were cold and the fries were hot.
2. We have stopped in for breakfast on our way to drive in church and the breakfast sandwiches and tater tots were cold.
3. We stopped for breakfast one morning at 10:33 am. We were told we couldn’t have breakfast because they quit serving breakfast at 10:30. we went across the street to sheetz and got breakfast sandwiches.
4.Surey Code: 18749-82221-44426-C01045
visited the drive through in store #23155 in Beaufort County South Carolina, Latoya was my server.
She was very friendly, polite and accommodating, and motivated to take care of my order in a timely manner. I left with my purchase and a smile on my face.
at store 7464, I ordered two steakhouse King hamburgers, display picture shows a burger full of onions, crispy bacon, it looks really good, once I received our burgers, it was a flat burger, no onions, almost raw bacon, I took it back up to the counter and they lady called the manager, she came and said that it was what we ordered, also said we currently don’t have any onions, I was not told that when we ordered the burger, she didn’t offer any substitutions, or alternatives, usually they are amiable and will offer something to fix the situation, at least say were sorry , something.
I don’t know what is wrong the Burger King at what I referred as Southridge. Looks like it’s store 192. Can’t make receipt out. Anyway for two days in a row our orders have been wrong. I spent $39.00 the first time and wasn’t accepting it to be that much either and the second time I spent $12.00 and it was still messed up.
The first order was on Thursday June 10th the second order was on Friday June 11th. The first order we ordered 4 Bacon Cheeseburger, 2 Whopper, A Whopper Junior which had onions on it and I ordered it with no onions. French fries, Strawberry Sundaes and got shakes, etc. The fries were cold and half filled, the 4 Bacon Cheeseburger we ordered we only got only one, the shakes were half filled and I could go on and on with this order but I won’t.
The next day we ordered 4 Bacon Cheeseburger and only got one, The fries were once again half full and was suppose to been a large fries and we got a small fries, We ordered a Whopper Jr. with no onions or cheese, still got the onion. The Strawberry Sundaes were only cream. I could also go on and on with this order but I won’t.
I understand that when we come during lunch rush hour there is a tendency to get an order wrong, but two days in a row on the same person. Something is wrong bad wrong here.
I don’t know what has happened to this restaurant I’ve spent over $52.00 in two days and both orders were wrong and I’m very disappointed in the service that I have received lately. I’m an office manager at a quarry located at the foot of the hill of Burger King and I think I will be telling my guys next time we eat out to got to Arby, right beside your establishment.
You my contact me on my cell if you wish to discuss this further at (304) **5-65**.
Thank you and One Unhappy Camper (Customer)
Jerry Meadows